John Saddington, on his blog:

Friendly? Ah, that’s curious to me because I have not always been the nicest nor the friendliest person on the internet. The truth is that I once saw the internet as an opportunity to just shout my own opinion at people instead of seeing it as an opportunity to close the gap between myself and many other individuals. . . . After being treated poorly myself I decided that I didn’t want to do that to others.

So, I suppose, I became a much more friendlier netizen.

It never hurts to be a nice person. People will take notice. And, of course—as we all know—Mean People Fail.

Update: Fixed the broken link to John’s blog which was previously on the Desk site.